Terms and Conditions

Terms and Conditions

Website Terms and Conditions of Use

Welcome to the Platypus Bush Camp website. By accessing and using our website, you agree to comply with the following Terms and Conditions of Use. These terms outline the rights and obligations of both Platypus Bush Camp and users of our website, ensuring a safe and enjoyable experience for all visitors.

About the Website

    • Platypus Bush Camp operates www.platypusbushcamp.com.au (the ‘Website’) to provide information and services related to our eco-friendly accommodation options in Finch Hatton, near the Whitsundays (the ‘Services’).
    • By accessing and using the Website, or any of its associated products or services, you accept and agree to be bound by these Terms and Conditions. If you do not agree, you must cease using the Website immediately.
    • Platypus Bush Camp reserves the right to review and change these Terms at its discretion. Any changes will take effect immediately from the date they are posted on the Website.

    Acceptance of Terms

      • You accept these Terms by continuing to use the Website. You may also accept the Terms by clicking to agree where this option is provided by the Website.

      Registration to Use the Services

        • To access some of our services, you may need to register for an account through the Website (‘Account’). As part of the registration process, you may be required to provide personal information, such as your email address, preferred username, mailing address, and phone number.
        • You agree that any information you provide during the registration process will always be accurate, correct, and up to date.
        • You may not use the Services if you are not of legal age to form a binding contract or if you are barred from receiving the Services under the laws of Australia or other applicable jurisdictions.

        Your Obligations as a User

          • As a user of the Website, you agree to:
            • Use the Services only for lawful purposes and comply with all applicable laws and regulations.
            • Keep your account details, including your password, confidential. You are responsible for any activity that occurs under your account.
            • Notify Platypus Bush Camp immediately of any unauthorized use of your account or security breach.
            • Not use the Website for commercial purposes without prior written consent.
            • Avoid any automated use of the Website, such as using bots or other software tools to access the Website.

          Payments and Refund Policy

            • Where applicable, payments for Services can be made through the Website using accepted payment methods.
            • If a payment request is returned or denied, you may be liable for any associated fees.
            • Refunds will be provided at the discretion of Platypus Bush Camp if the Services cannot be delivered or if a refund is deemed reasonable.

            Frequently Asked Questions:

            1. What happens if I do not agree with the Terms?
              If you do not agree with our Terms, you must stop using the Website immediately.
            2. How can I register for an account?
              You can register for an account by providing basic information, such as your email, username, and contact details, through our Website.
            3. Are my account details safe?
              We take measures to protect your account information, but you are also responsible for maintaining the confidentiality of your password.
            4. Can I get a refund if I cancel my booking?
              Refunds may be provided at the discretion of Platypus Bush Camp, depending on the circumstances of the cancellation.
            5. Can I use the Website for commercial purposes?
              No, using the Website for unauthorized commercial purposes is prohibited.

            By using Platypus Bush Camp’s website, you agree to our Terms and Conditions, which help ensure a positive experience for all visitors. If you have any questions or concerns about these Terms, please feel free to reach out to us. Click the link below to contact us for more information or to make a booking.

            Additional Information

            If you are looking for additional information about us or details about our Terms and Conditions or Privacy Policy pages, the footer below contains links to all of this information and more.

            Head over to our Facebook, Instagram and Google Profile pages to see what we’ve been up to recently.