Our Privacy Policy
Platypus Bush Camp respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
Collection of Personal Information
Platypus Bush Camp will, from time to time, receive and store the personal information you enter onto our website, provide it to us directly, or give it to us in other forms. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your booking. We may collect additional information at other times, including but not limited to, when you provide feedback, respond to surveys or promotions, or communicate with our customer support.
- How We Collect Your Personal Information
Platypus Bush Camp collects personal information from you in a variety of ways, including when you interact with us electronically or in person when you access our website, and when we provide our services to you. We may receive personal information from third parties, and if we do, we will protect it as set out in this Privacy Policy. - Use of Your Personal Information
Platypus Bush Camp may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. Platypus Bush Camp may contact you by various methods, including telephone, email, SMS, or mail. - Disclosure of Your Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Platypus Bush Camp, its customers, or third parties. - Data Security
Platypus Bush Camp is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us, but we take all reasonable measures to safeguard against unauthorised disclosures. - Access to Your Personal Information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you, or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. - Complaints About Privacy
If you have any complaints about our privacy practices, please feel free to send the details of your complaints to our contact address. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. - Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon posting on our website. Please check back from time to time to review our Privacy Policy.
Frequently Asked Questions:
- What personal information does Platypus Bush Camp collect?
We collect information such as your name, email, phone number, and booking details to manage your reservation and provide customer support. - How is my information kept secure?
We use secure servers and encryption technologies to protect your personal information and ensure it remains confidential. - Do you share my information with third parties?
We do not sell your information. We only share it with third parties when required to process bookings or payments, and all partners are obligated to protect your data. - Can I opt out of promotional emails?
Yes, you can opt out of promotional emails at any time by clicking the unsubscribe link provided in the email or by contacting us directly. - How can I update or delete my personal information?
To update or delete your information, please contact us directly, and we will assist you in managing your data.
Your privacy is important to us at Platypus Bush Camp. If you have any questions about our privacy practices or wish to exercise your rights, please reach out to us.